Sending JPay Credits

You can fund an Incarcerated Individual's media account by sending JPay credits. An Incarcerated Individual can use JPay credits to buy a JPay Player, music, stamps, as well as print outs of pictures and statements, etc. (if available at their facility).

Things to remember

• Not all services are available for all facilities. To know what services a facility allows go to the Availability and Pricing page and search for the facility you want.
• Make sure you have selected the correct Incarcerated Individual for the service you want. On the JPay home page, in the Incarcerated Individual list, select the Incarcerated Individual you want.
• Make sure you are logged in to use the JPay services.

To send JPay credits

1. On the JPay home page, on the Navigation menu, click Music.

2. On the Music menu, click Send JPay Credits.

Then click Continue.

3. Choose your payment method by selecting a previously saved card from the Select card list, or click Use a new credit/debit card to use a new card (you will be prompted to add billing information for the new card).

4. In the Enter Amount field, enter the amount of money you want to send to the Incarcerated Individual, then click Continue.
5. In the Payment Verification box, make sure the information is correct then click Payments Terms of Service to read Payments Terms of Service. Then click the check box acknowledging you agree to the terms of service and click Continue.

Related Topics

You can send JPay credits so an Incarcerated Individual can buy a JPay Player but you can also purchase a JPay Player for an Incarcerated Individual. Click here to learn about buying a JPay Player for an Incarcerated Individual.

You can check your previous media purchases online. Click here to learn about checking your media purchases.